Product Recall Notice
Important Safety Notice – Voluntary Product Recall
At Glowbee, customer safety and satisfaction are our highest priorities.
We are conducting a voluntary recall of the following products as a precautionary measure. If you have purchased either of the products listed below, please stop using the product immediately and contact us to arrange a full refund.
Recalled Products
| Product Code | Product Name | Sale Period | Remedy |
|---|---|---|---|
| 4155 | Glowbee SPF50 BB Cream with Oil-Free Finish, BB Cream Foundation, No Clogged Pores, Evens Skin Tone and Hides Blemishes | Sold between 30 November 2022 till today | Full refund available |
| 5917 | Glowbee SPF50 Sunscreen SPF 50, Non Perfumed, 50ml/1.07oz | Sold between 24 May 2023and today | Full refund available |
What You Should Do
If you purchased either of the products listed above during the stated period:
- Stop using the product immediately.
- Contact our customer support team to request a full refund.
- Please provide your order number or proof of purchase if available. If you no longer have proof of purchase, please contact us and we will do our best to assist you.
Refund Information
Customers who purchased the recalled products between 30 November 2023 and today are eligible for a full refund.
Contact Us
If you have any questions about this recall or would like to request a refund, please contact our customer support team.
Email: co*****@*************re.com
Please include the following information where possible:
- Your name
- Order number (if available)
- Product name
- Date of purchase
We sincerely apologise for any inconvenience this recall may cause and appreciate your understanding and cooperation. We remain committed to maintaining the highest standards of quality and customer safety.